Travel FX Ltd is a specialist dealer in currency providing the leading alternative to banks and bureaus de change for clients seeking the best exchange rates
How do Travel FX offer such great rates?
Travel FX are a broker who access wholesale rates that are updated every minute. Most banks and brokers set their rate in the morning and do not move it throughout the day. If there is a major exchange rate movement during the day you will only benefit from it through Travel FX.
What is the minimum order?
The minimum order is £300 of your chosen currency. For orders below £500 we apply a £5.00 handling charge. Travel FX do not supply travellers' cheques.
What is the maximum order?
Travel FX apply no maximum but there will be further legal and documentary checks required for orders above £10,000 or equivalent.
How do I pay?
You can pay by bank transfer, internet or telephone banking, BACS, CHAPS or directly over the bank counter. Faster Payments is a free service offered by most banks now and usually allows us to see your payment quicker than other methods. We recommend use of this service if it is available. If you pay in cash at any branch of Lloyds TSB we will need at least 24 hours to clear a cash deposit.
PLEASE NOTE THAT WE DO NOT ACCEPT ANY CARD PAYMENTS OR CHEQUES.
What will I receive as confirmation and other communication?
You will receive an email back immediately detailing the order processed and details of our account for you to send payments to. It is important that you read this completely as it contains important information about your order and how to pay us correctly. You will also receive an email from us when we receive your payment and again when Travel FX despatch your order.
When do I pay?
Travel FX must receive your payment within 2 working days of your order being placed. No deliveries are despatched until Travel FX receive cleared funds. Order payments received by 12 midday may be despatched the same business day subject to availability. Order payments received after 12 midday may be despatched the following business day however neither of these are guaranteed.
How do I receive my money?
Travel FX will post it to you by Royal Mail Insured Special Guaranteed Next Day Delivery. Please note we can send a maximum of £7500 (or equivalent) per day per address so your order may be sent over 2 or more days. If you fall into this category we will discuss the delivery logistics with you. Your package will generally arrive between 9.00am and 1.00 pm. We will also email you a tracking code so that you can monitor online the progress of your delivery.
What are the charges?
There are no charges, commission or postage to pay on your order unless your order is below £500 which will incur a £5.00 handling fee and/or you specifically require a different guaranteed delivery which will incur a separate £5.00 charge.
Where can you deliver to?
The address you specify on your order. Travel FX do not recommend delivery to work addresses.
What happens if no one is at home when the Royal Mail delivers?
They will leave you a notice telling you they attempted delivery. As the package must be signed for they will return it to the depot and you will need to collect it from them. All the information you need will be on the card.
Can I change or amend my order?
Yes, but this is at our sole discretion and may involve a charge.
Can I return unused currency to you?
Yes. You will find a link to the buyback form at the foot of your Order confirmation email and on every page of the website. Travel FX neither supply nor buy back 200 & 500 Euro notes.
You have chosen to buy Travel FX Travel Money.
1. Please Note That:
£5 charge on Orders under £500
Enter your name and address details
Note that paying by credit card may incur an additional charge
2. Proceed With Your Application
Please note that until payment is made your travel money order will not be processed.
These points are simply a guide to the minimum acceptance criteria for Travel FX Travel Money.
Please ensure you read their terms and conditions and see a full list of charges.
When collecting your Cash or Travellers Cheques from any shops, please ensure you bring your valid passport and the credit/debit card you used to pay for this order.
How to Pay
Pay now - The fastest and easiest way to pay is by debit card or credit card. Make a simple one off payment whilst signing up. Confirmed highly secure website, with card and personal details protected.
Crompton Rd, Stevenage SG1 2EE