First Direct Bank Review

Published on 19 August 2010 by Raffick Marday

First Direct Bank Review

Expect more from your current account. With First Direct 1st Account you will always speak to a real person, not a machine and a £250 interest-free overdraft comes as standard. Access your account 24/7 via Internet Banking with the UK's best online bank. Satisfaction comes as guaranteed.

In addition you get a free First Direct debit card, allowing you to withdraw up to £300 per day from cash machines.

Why get a First Direct Account?

Switch your bank account now and First Direct will give you £100. Just transfer your salary/income of at least £1,500 per month within three months and they will add £100 to your account.

Only one incentive payment per customer or joint account relationship. This offer is only available for people who haven't previously experienced the delights of banking with first direct.

What sort of service do they offer?

If, within 12 months you're not happy with First Direct and you have paid in at least £1,500 a month for six months and you have not tried them before, First Direct will give you £100 and help you move your account. You'll also need to have used thier Easyswitch service, which means they have obtained details of your Standing Orders and Direct Debits from your previous bankers and arranged to transfer them for you. All other accounts held with first direct must be closed when you move accounts.

First Direct Benefits?

  • Free debit card
  • Earn interest
  • Mobile banking
  • Mobile top ups at ATM's
  • Over 700 branches
  • 24 / 7 internet banking
  • Telephone banking and branch banking

Mobile Banking Features

  • Free registration - Free online banking
  • Free balance enquiries
  • Free mini-statements
  • Instant top-up for prepay mobiles
  • Encrypted and secure

Who can apply for a First Direct bank account?

You need to be over 18 not bankrupt or have any CCJ's registered against you, with a regular income to apply for an account, The form takes a few minutes to complete with an easy step by step guide and as you would expect secure website protection.

Once you completed the form, First Direct will send you a letter in the post to confirm your account is opened. Your debit card can then be collected at a local branch.

Where do I make a complaint?

If you would like to make a complaint about your account, contact Customer Relations, First direct 40 Wakefield Road Leeds LS98 1FD. However if you are not satisfied with the outcome of your complaint you can write to Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR.


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