Topping up your Prepaid Card could not be easier. You can use the following methods:
To load your card via debit card, simply login to your account and follow the instructions. There is a fee of £1.00 to load your card in this way and the maximum amount is £250 per day. Please note, only UK issued debit cards may be used with this service. If your bank authorises the transaction, funds will be loaded to your prepaid card immediately. Your UK debit card must be registered at the same address as your prepaid card.
To use a Post Office Branch to load your card, please hand over your card and ask them to swipe through their till. They will then ask how much you would like to load. There is no charge to load your card in this way and funds are normally loaded onto your card the next working day but it may take up to 48 hours for your card to be credited. Please note that cash loaded on a friday or over the weekend will not be available until Monday morning. To find your nearest Post Office Branch, click here.
To use a Paypoint outlet, hand over cash and your card and they will be able to load it for you by swiping your card through the yellow PayPoint terminal. Please keep your receipt as proof of load. A charge of 3% applies to loading done in this way but funds are credited to your card immediately. All charges will be deducted from your card’s balance. To find your nearest PayPoint outlet, click here.
Always remember to ask for and keep your receipt in case of any problem.
You can also load money on to your card from a bank account, using bank transfer or standing order. If you want to have your wages paid regularly on to your card. If you want to make a one off banking transfer, please use the account and reference information found below. Topping up like this is free.
Once they receive funds from you, these will normally be credited within 2 hours of receipt during business hours (M-F 9am-5:30pm – excluding bank holidays) .
It is important that you know what your balance is to avoid any embarrassing situations at the checkout! There are three ways you can do it:
Your Prepaid MasterCard Card is on a global network and can be used at over 32 million merchants worldwide where tour Prepaid Card bears the MasterCard Acceptance Mark which means you’re all set for the following benefits:
If you share money with friends or family in the UK or abroad regularly, then you can make this money available to them at very little cost using your Prepaid Card.
After you receive your card, you need to order an additional secondary Prepaid Card from the website or via customer services. When you receive this, you can post this secondary card abroad* to the person you want to share money with.
Load money on to your own card, and then decide, how much money you would like to make available to the person you sent the secondary card to. The person with the secondary card can then spend the money in the normal way, or withdraw it from an ATM machine anywhere in the world where MasterCard cards are accepted.
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