Your Currencies Direct card is not a credit card or charge card but it works like a debit card. It is a MasterCard card that carries a variable amount of money dependent on how much has been loaded on to it. Each time you use the card to purchase something or withdraw cash at an ATM, the purchase amount is deducted from the available balance.
You can use your Currencies Direct Prepaid MasterCard wherever the MasterCard Acceptance Mark is displayed, including shops, bars, tourist attractions, restaurants, hotels, online, over the telephone or at ATMs.
Cards are only available in EUROS.
The Currencies Direct Prepaid MasterCard represents excellent value for money and it is free to obtain. There are no monthly fees or transaction fees when spending in the card currency, and no currency conversion commissions when loading funds. A small transaction fee does apply when using ATMs. Where fees are unavoidable, Currencies Direct have minimised these to help you enjoy your experience.
You can apply by going to www.currenciesdirectcard.com and click the ‘Apply Now’ button and follow our step by step guide – it will only take a few minutes. If you are not already a Currencies Direct customer you will also have to complete a Currencies Direct application as only Currencies Direct customers can apply for the card.
There is a minimum initial load of £10. Currencies Direct will contact you after we receive your application to complete the initial load. Please note that at present Currencies Direct can only send cards to customers registered in the United Kingdom.
Once you have the card, you can log into your account and request additional cards. There is a small fee per additional card (please refer to the Terms & Conditions and Fees section). An additional card is also useful if you lose your card, as they can transfer the funds to this card after your original card has been blocked.
Following your completed application and first load payment your Currencies Direct Currency Card will be sent to you within 5 – 10 working days. Please note that the card will be sent to the address you used to register with Currencies Direct.
As soon as we process your application for the Currency Card, we will send you and email with a six digit passcode. Once you receive your card in the post you will have to call 0845 351 0116 (+44 845 351 0116 from abroad) and select option 1 to activate your card. Please note that calls via mobiles from abroad may experience difficulties, so we recommend that you use a landline.
The Currencies Direct credit card is a MasterCard branded where anyone over the age of 18 years can apply for a account. Online secure application which takes a few minutes to complete, you will require your passport to confirm your identity.
Currencies Direct prepaid card will send you a welcome pack in the post once you get your card sign it instantly and then activate your account online or over the phone, once activated you can then buy foreign currency.
If you would like to make a complaint about Fair FX, phone 0845 351 0116. However if you are not satisfied with the outcome of your complaint you can write to Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR.
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