PREPAID CREDIT CARDS

COMPARE PREPAID - Financial Services and Markets Act 2000 – Warnings and Disclaimers

www.compareprepaid.co.uk is not authorised to give advice under the Financial Services and Markets Act 2000.

The information contained in the Material on this Site is intended for information and interest only, and not to either provide advice to, or to address the particular requirements of any individual. We do not recommend or endorse any investment, advisor or other service or product, or any material submitted by third parties, or linked to or from this Site. We do not offer any legal, financial or other advice, either regarding the nature, potential value or suitability of any particular investment, security or investment strategy, or otherwise. You should not rely on any material in this Site to take (or refrain from taking) any decision or action. If you have any doubts you should contact an independent financial advisor.

Terms & Conditions Information We Collect / Information Security:

Please read the following terms and conditions carefully as these govern the use of this website. All material contained within the Compare Pre Paid website http://www.compareprepaid.co.uk is covered by a disclaimer and protected by copyright laws. Access to this website http://www.compareprepaid.co.uk is subject to the following conditions:

Privacy Policy

We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Personal data privacy is a new and evolving area, and Compare Pre Paid is evolving to meet these demands. If you have any comments or questions regarding our privacy policy, please contact us at support@compareprepaid.co.uk we will assist and address any issue to the best of our abilities. Whenever you order a product or service online at Compare Pre Paid all of our ordering pages including personal and unique details are only requested to be entered on a secure page using 128bit SSL certification.

We at Compare Pre Paid are committed to respecting your privacy and recognise your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, such as name, address, and telephone number). That is why we have established this privacy policy, so that you can understand the care with which we intend to treat your information. Your personal information will not be disclosed outside the group of financial institutes we work with except in circumstances advised to you at the time you apply for a product or service we provide or newsletter. When you apply for a product or service on www.compareprepaid.co.uk , you will be asked for personal information that is needed to process your application. The information that you provide will only be used for the purposes described at the time of your application and where applicable in the Terms and Conditions that apply to the relevant product or service.

Disclosure:

We will use your Information to process Compare prepaid newsletters, offers and promotions and to provide customer service, and to help protect against fraud. We may also use user Information for marketing purposes and to conduct research and analysis. It is often necessary for us to disclose user Information for the same purposes to companies that work with us or advertise with us. For example, we may provide certain your Information to companies, including our affiliated companies that perform business operations or services, including marketing services, on our behalf. We may provide certain your Information to others outside of Compare Pre Paid as permitted by law, such as to government entities or other third parties in response to subpoenas.

We will not disclose any such information outside of Compare Pre Paid except:

To fraud prevention agencies and other organisations who may use the information to prevent fraud and money laundering.

To persons acting as our agents under a strict code of confidentiality;

To anyone to whom we transfer or may transfer our rights and duties under our terms and conditions with you;

As required by law or regulation.

If we transfer your information to a service provider or agent in another country outside the European Union, we will make sure that the service provider or agent agrees to apply the same levels of protection as we are required to apply to personal information held in the UK and to use your information only for the purpose of providing the service to us.

Offers / Choice:

We may develop marketing programs and send you special offers for products and services. If you prefer not to receive offers, you may opt out by calling us on 0870 755 0140. If you opt out from receiving these offers, we may still send important information about the Compare prepaid or other Products and services to you.

Telephone monitoring and recording

From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law.

This section explains our web security promise as you may have concerns about the security of your money over the internet or how your personal information is protected from misuse, we take every measure to protect you and your money, and here are some points to assist you on what you can do to protect yourself from online fraud.

We take every effort to secure our site and our customer's information but do not guarantee the Site will be fault free and do not accept liability for any errors or omissions that occur.

Our security and commitment:

There are two entries to be made to log on to your account, user name, pass word.

Your log-in account will be automatically locked out after three failed access attempts. If this happens you will need to call out customer care team to reset your account.

Your session will automatically time out after 15 minutes of keyboard inactivity.

Verification of your identity before disclosing confidential information over the telephone or re-setting your password.

Look for the yellow padlock symbol in your browser status bar as our systems operate on 128-bit secure encryption

We have independent security experts that regularly test our website.

We have In house Fraud and Protection department to deal with issues of fraud.

Your Username and Password

On registering an account with us, you will have a user name and password which must be used in order to access certain restricted parts of the Site. Your username and password are used by us to identify you and so are very important. The account holder is responsible for all information posted on the Site by anyone using your username and password. Any breach of security of a username and password should be notified to us immediately.

COMPARE PREPAID

What can you do?

Do not use a password that could be easily guessed by someone else use numbers and letters.

Never reveal your password to anyone or write it down.

Change your password immediately if you suspect someone else could know it.

Do not send us any confidential account information via email.

Treat emails you receive with caution. Remember we will never ask you to disclose you're personal or account information to us by email.

Log off when you have completed your transaction.

Keep your PC updated with current anti-virus software and the latest browser versions.

We recommend that you regularly visit the www.banksafeonline.org.uk website to keep up to date with tips to protect yourself from the latest scams.

Security Notice

We use 128-bit encryption. Encryption makes your information unreadable to anyone who might intercept it. All forms and online account pages, i.e. those pages that show your information, have 128-bit encryption. In addition, a Secure Sockets Layer (SSL) is used to connect your browser to our secure servers.

The latest browsers (e.g. Internet Explorer 6, Netscape 6, Opera 5) support 128-bit encryption. Browsers older than this support lower levels of encryption (40-bit or 56-bit) but they still remain extremely secure. You should note that ordinary e-mail is not secure.

Secure Socket Layer (SSL)

A "Secure Socket Layer" is a commonly used method of managing the security of messages transmitted across the Internet and is used by us to connect your computer to our secure server. You can tell that SSL is in use if you are using Internet Explorer or Netscape Navigator when a small padlock icon appears on your browser status bar. If you have problems getting to secure mode, install one of the latest browsers and try the site again.

Which browser do I need to view this site?

Our site has been designed to work with a variety of browsers on either Apple Macintosh computers or Windows based PCs. It will run on versions 4 and later of Microsoft Internet Explorer, Netscape Navigator and America On-Line (AOL), as well as Opera 5.

If you are using an older browser such as Internet Explorer 3, Netscape 3 or Opera 3 & 4, you will be able to view the information pages but you may not be able to apply for a card or access your account information. To make an application online we recommend you upgrade to the latest versions.

Please do not send us any confidential information via email. We will only use e-mail to send you information requested or special offers or promotions if you have given your consent for us to do so.We will not use e-mail to send other confidential personal information to you. We cannot accept any responsibility for the unauthorised access by a third party and/or the corruption of data being sent by individuals to Compare Pre Paid. It is our policy that if any of our customers are victims of unauthorised access to their accounts and provided that you have not breached our security procedures, acted fraudulently or without reasonable care, we will cover any direct financial loss which you may have suffered.

How do I change my screen resolution?

We recommend viewing this site with a screen resolution of 800x600 or above. To change the screen resolution depends on the operating system you use. Please consult your operating system manual for instructions.

Do I need plug-ins?

"Plug-ins", Are additional software programs required by some sites to make them work properly. An example is Flash Player from Macromedia. Our site does not need any plug-ins to work effectively.

I am having difficulty accessing my account from work

Most organisations have what is known as "firewalls" to protect their networks and their computers. A firewall is a secure server through which all communication passes and which protects the organisation's computers from unauthorised access by filtering the information getting in and out. Depending on how the firewall is set up, access to another secure server may be denied.

If you are having problems accessing your account from work but can access it from home with no difficulties, check with your IT department to see if a firewall is in place that may be affecting access to our site and how this has been set up.

Cookies

What we use cookies for:

Internet cookies are common and do not harm your system - they are small text files placed on your computer by a web browser, which has been sent to you by a web server, they just store or gather site information. It is essentially an 'identification card' relating to you. They help you do things online, like remembering your logon details so you don't have to re-enter them when revisiting a site.

We use cookies to:

Gather customer journey information across our site

Ensure your privacy in our secure sites

Store login details for our secure sites

Temporarily store details input into our calculators, tools, illustrations and demonstrations

Store details of your marketing, product and business unit preferences to improve our targeting and enhance your journey through our sites

Evaluate our sites advertising and promotional effectiveness.

We use both our own and our partner companies' cookies to support these activities. We don't use cookies to track people's Internet usage after leaving our sites and we don't store personal information in them that others could read and understand. We will not sell or distribute cookie information without your prior consent.

You can disable cookies from your computer system by following the instructions at www.allaboutcookies.org but if you do not accept incoming cookies then the performance of our Site on your system may not be to the full standard or our Site may not serve you at all.

Services requiring enabled cookies:

Some of our services require cookies in your browser to view and use them and to protect your financial and personal information such as www.compareprepaid.co.uk this website uses cookies to enable information about you and your preferences to be stored and to prevent unauthorised access to your account online. If you are accessing your account we require cookies to be used to ensure your data is secure. If you reject cookies you will not be able to use the service.

Phishing

Some customers may receive an email claiming to be from Compare Pre Paid with a link to what appears to be our website, where they are prompted to enter their personal and account details. Compare Pre Paid is in no way involved with this email and the website does not belong to Compare Pre Paid we will never send emails to its customers requesting security or any other confidential information. Do not reply to any such emails or disclose any personal information to these website's. If you think you have received a fraudulent email that looks like it is from Compare Pre Paid, forward the entire email including the header and footer to fraud@compareprepaid.co.uk and then delete it from your email account.

Copyrights

Except as expressly stated in this site, no part of this website, including information, logos, photos, images, and overall appearance of the site, may be republished, copied, reproduced or broadcasted in any form whatsoever without the prior written permission of the copyright holders except for your own personal or non-commercial use.

Trademarks

Compare Pre Paid are trademarks. All other trademarks and logos used in this website are the trademarks or logos of their respective owners who advertise on this site.

Links to other websites

This website contains links to other websites that are operated by third parties. Compare Pre Paid does not accept any liability over the content of these third party sites. The existence of any of the link/s does not constitute an endorsement of such websites, and your linking to these sites is at your own risk.

Content Accuracy

Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any omission or error.

Limitation of Liability

Compare Pre Paid does not guarantee that access to this website will be uninterrupted; that this website will be free from viruses or that this website cannot be tampered with by third parties. This website and the information are provided on an 'as is' basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose.

Use of this website and the information is entirely at the user's sole risk. In no event will Compare Pre Paid be liable for any damages whatsoever arising out of or related to this website. Your sole and exclusive remedy for dissatisfaction with this website and/or information is to stop using the site and the information.

Modification or update of the Terms and Conditions

Compare Pre Paid may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.

Product terms and conditions

To view Compare Pre Paid product sale terms and conditions, click here >>