Topic: FairFX Card in Russia [ Started by basogs in Cheapest travel currency card : 1 replies ]
I have been using the FairFX card in Volgograd with disastrous results!!!! The card intermittently refuses to pay. In one day alone - I was refused at four main bank Mastercard machines! An explanantion by FairFX on email was that there were system problems which had been rectified!
At a travel agent the card did not pay out for an airline ticket!! The transaction for $634 dollars was attempted twice!! On each occassion the transaction failed. I then paid with my bank debit card! On checking my FX account online I discovered to my horror that the failed ticket transactions showed two debits totalling $1268. I had effectively paid for the ticket a total of three times.
As of now I am not willing to top up my card in case of further losses and am having to pay the usual exchange rates for my bank debit card! I am chasing FairFX for an explanation and a refund - an adjustment to my balance shown. I suspect that there has been another 'system problem'!
Other issues are that they do not …